Guest Verification Flow

Guest Experience

For confirmed bookings, when a guest opens their Uplisting booking page, they will see a prompt similar to:

'Before your stay, you'll need to complete a quick and secure ID verification and either provide a refundable security deposit or choose a non-refundable waiver.'

NOTE:

Only confirmed bookings will display the Safeguest verification module on Uplisting's guest booking page

Pending bookings will not show this section.

The guest will then:

1. Click Submit ID and payment information
2. Be redirected to Safeguest
3. Complete identity verification steps
4. They'll also be required to select a deposit or a waiver
5. Finish verification

Once completed, check-in details become visible.

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NOTE:

Until verification is completed, check-in details such property address , door codes, wifi details, host contact details and guest details will appear blurred or hidden

Viewing the Safeguest Verification Link

Hosts can preview the guest verification experience.

Steps:

1. Open the booking in your Uplisting calendar

2. Go to the Booking Summary tab

3. Locate Safeguest Verification Link

4. Click the link