If you or your guest need to cancel a Vrbo booking you can do so directly on Uplisting. This cancellation will be reflected on your Homeaway account within an hour.
To cancel a booking in Uplisting, go to the Summary tab on the booking you want to cancel and scroll down. You have two options:
Report cancellation by owner.
Report cancellation by traveller (guest)
Confirm the cancellation on the pop-up screen.
- Go to the Price tab on the booking you need to refund
- Click on 'refund payment I` to refund the first payment
- If the booking was paid for using split payments, there may be a second payment to refund (Refund payment II).
- Enter the amount to refund on the pop-up
- Click the refund button
Updated about 1 year ago