Hard refresh

A hard refresh clears your browser cache for a specific page, which forces it to load the most recent version of that page. This could include new scripts, styles or features.

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Clicking the “Refresh” arrow on your browser address bar is not a hard refresh. Here’s how you can clear your cache through a hard refresh on any browser:

Google Chrome

  • Windows users: hold down Ctrl and then press F5 on your keyboard
  • Mac users: hold down Cmd and Shift and then press R on your keyboard

Firefox

  • Windows users*: hold down Ctrl and then press F5 on your keyboard
  • Mac users: hold down Cmd and Shift and then press R on your keyboard

Safari (Mac)

  • Go to Safari > Empty Cache, or hit Opt + Cmd + E
  • To refresh, click the refresh button on the address bar or press Cmd + R

Internet Explorer/Microsoft Edge (Windows)

  • Hold down Ctrl and then press F5 on your keyboard