Setting Airbnb Cancellation Policies

You can configure the Airbnb cancellation policy for each listing directly within Uplisting. This setting applies at a per-property level and syncs only to Airbnb.

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NOTE:

  • The Airbnb cancellation policy field will only appear if the listing is fully connected to Airbnb.
  • Listings in read-only mode will not display this option

If the setting is missing, check the listing's Airbnb connection status


How to update the Airbnb cancellation policy

  1. From your Uplisting calendar, select the relevant listing
  2. Select the Details tab
  3. Click the Additional details tab
  4. Find the Airbnb cancellation policy option
  5. Select one of the available Airbnb-defined policies (e.g., Flexible, Firm 14, Better strict with grace period, Super strict 30, Super strict 60, and Moderate)
  6. Click Save details.

Updates typically sync to Airbnb within a few minutes



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NOTE:

  • Airbnb cancellation policies are defined by Airbnb and cannot be customised beyond the available options
  • On Uplisting, the Airbnb policies must be set individually per listing , it's currently not possible to bulk update them