Cleaning FAQ's

What do cleaners have access to on your Uplisting account?

An invited cleaner has access to the Action and Calendar screens. What they can see on each screen is limited. For example, on the calendar screen (as seen on the image below) the cleaner can see bookings (but can't select them) and changeover events.

What can cleaners see or do

Booking events on the calendar, however, they can't select those bookings to view pricing, messages etc
Changeover events on both the Action and Calendar screens

What can't cleaners see or do

Property settings panels
Rates
Booking panel
Rate update
Min stay update
Billing
Teammate
Connect
Automate
Inbox
Reports
Create a listing
Connect an Airbnb account

Can cleaners see manually blocked dates?

Unavailability markers are not synced to the Cleaners App, and cleaners will not see these blocked dates on their calendar.

If you'd like to notify cleaners about manually blocked dates, we recommend creating an Ad Hoc cleaning task for the blocked period. This task will sync to the cleaner’s calendar and ensure they are aware of any preparation required.