Dashboard

A New feature launched on 1st February 2023, see what's coming up and any actions fast!

Video introduction

Everything from an operations standpoint in one single view

The Dashboard functionality is a powerful tool that will save you tons of time browsing through the calendar view and reviewing bookings one by one. Instead the new feature provides a clear overview of all critical aspects of your bookings and allows you to take actions where needed.
One place to view summary of your bookings, bookings that require certain action and any new booking activities.

The Dashboard is composed of 4 primary elements - a time picker and three distinct overviews.

A Time Picker which allows you to change your view between:

  • Yesterday
  • Today
  • Tomorrow
  • Next 7 days

The three overviews provided now offer valuable information, presented in the form of distinct, informative tables:

  • Booking summary
    • Check-in
    • Check-out
    • Stays
  • Action required
    • Booking payments
    • Security deposits
    • Guest identity
    • Rental agreements
  • New booking activity
    • New bookings
    • Enquiries
    • Booking requests
    • Pending bookings
    • Cancelled bookings

Booking summary:

The Booking Summary feature is your one-stop shop for quick and easy access to all the key information you need to manage your bookings effectively. Get a bird's-eye view of upcoming check-ins, ongoing stays, and check-outs, all in one place. Save time and stay organised by having all the important details at your fingertips, including guest names, property names, and unit names.

Consists of 3 different table views:

  • Check-in -
    • All bookings where the check-in date is yesterday, today, tomorrow or in the next 7 days.
  • Check-out -
    • All bookings where the check-out date is yesterday, today, tomorrow or in the next 7 days.
  • Stays -
    • All ongoing reservations for yesterday, Today, tomorrow or in the next 7 days.

Actions required

The Actions Required feature is designed to keep you on top of critical pre-arrival tasks, ensuring that your guests have the best possible experience. This feature gives you an overview of all the tasks that require your attention, including payment due dates and outstanding balances, so you can stay organised and on top of everything. No more browsing through bookings on the calendar, everything is summarised in one place for your convenience.

Consists of 4 different table views:

  • Booking payments -
    • We display all bookings that checked-in (yesterday view) or are about to check-in (Today, Tomorrow, Next 7 days) and have an outstanding payment (either Unpaid or Failed to charge).
  • Security deposits -
    • We display all bookings that checked-in (yesterday view) or are about to check-in (Today, Tomorrow, Next 7 days) and don’t have the deposit paid yet.
  • Guest identity -
    • We display all bookings that checked-in (yesterday view) or are about to check-in (Today, Tomorrow, Next 7 days) and don’t have their guest identity verified yet.
  • Rental agreements -
    • We display all bookings that checked-in (yesterday view) or are about to check-in (Today, Tomorrow, Next 7 days) and don’t have their rental agreement signed up yet.

New booking activity

Stay ahead of the game with the New Booking Activity feature. Keep track of all new bookings, enquiries, and booking requests made yesterday or today. Never miss a booking again with this feature that provides you with a list of pending and cancelled bookings within the same date ranges. Always stay informed and stay on top of your business with this essential feature. With new booking activity, you can rest assured that you will never miss a booking again and always stay up to date.

Consists of 5 different table views:

  • New bookings -
    • We display all new bookings created yesterday or today.
  • Enquiries -
    • We display all new enquiries that were created yesterday or today.
  • Booking requests -
    • We display all booking requests that were created yesterday or today.
  • Pending bookings -
    • We display all pending bookings that were made yesterday or today.
  • Cancelled bookings -
    • We display all bookings that were cancelled yesterday or today.

Hidden Columns

All of the views have default columns that can be amended and stored for each user. The table below shows the available columns per section of the dashboard.

Booking Summary Columns:

Name of Column Description Check-in Check-Out Stays
Guest name The name of the person who made the booking. X X X
Property name The name of the property being booked. X X X
Unit name The specific unit or room being booked within the property. X X X
Check in date The date on which the guest is scheduled to arrive and check into the property. X X X
Arrival time The time at which the guest is scheduled to arrive and check into the property. X X X
Check out date The date on which the guest is scheduled to check out and leave the property. X X X
Departure time The time at which the guest is scheduled to check out and leave the property. X X X
No. guests The number of guests included in the booking. X X X
No. nights The number of nights the guest is scheduled to stay at the property. X X X
Nights remaining The number of nights remaining until the guest's scheduled check-out date. X X
Total payout The total amount paid or to be paid for the booking X X X
Booking site The website or platform where the booking was made. X X X
Status The current status of the booking, such as confirmed or cancelled. X X X
Creation date The date on which the booking was created. X X X
Payment due date The date on which payment for the booking is due. X X X
Outstanding balance The remaining balance that needs to be paid for the booking. X X X
Booking payment status The current status of payment for the booking, such as paid or unpaid X X X
Identity status The status of the guests identity verification. X X
Rental agreement status The status of the rental agreement such as signed or not signed. X X
Booking Security Deposit Amount Amount of the Booking Security Deposit
Booking Security Deposit Due Date Due Date of the Booking's Security Deposit
Booking Security Deposit Status Status of the Booking's Security Deposit
Booking Cancellation Date The date on which the booking was cancelled.

Action Required Columns:

Name of Column Description Booking Payments Security Deposits Guest Identity Rental Agreements
Guest name The name of the person who made the booking. X X X X
Property name The name of the property being booked. X X X X
Unit name The specific unit or room being booked within the property. X X X X
Check in date The date on which the guest is scheduled to arrive and check into the property. X X X X
Arrival time The time at which the guest is scheduled to arrive and check into the property. X X X X
Check out date The date on which the guest is scheduled to check out and leave the property. X X X X
Departure time The time at which the guest is scheduled to check out and leave the property. X X X X
No. guests The number of guests included in the booking. X X X X
No. nights The number of nights the guest is scheduled to stay at the property. X X X X
Nights remaining The number of nights remaining until the guest's scheduled check-out date.
Total payout The total amount paid or to be paid for the booking X X X X
Booking site The website or platform where the booking was made. X X X X
Status The current status of the booking, such as confirmed or cancelled. X X X X
Creation date The date on which the booking was created. X X X X
Payment due date The date on which payment for the booking is due. X X X X
Outstanding balance The remaining balance that needs to be paid for the booking. X X X X
Booking payment status The current status of payment for the booking, such as paid or unpaid X X X X
Identity status The status of the guests identity verification. X X X X
Rental agreement status The status of the rental agreement such as signed or not signed. X X X X
Booking Security Deposit Amount Amount of the Booking Security Deposit X
Booking Security Deposit Due Date Due Date of the Booking's Security Deposit X
Booking Security Deposit Status Status of the Booking's Security Deposit X
Booking Cancellation Date The date on which the booking was cancelled.

New Booking Activity Columns:

Name of Column Description New Bookings Enquiries Booking Requests Pending Bookings Cancelled Bookings
Guest name The name of the person who made the booking. X X X X X
Property name The name of the property being booked. X X X X X
Unit name The specific unit or room being booked within the property. X X X X X
Check in date The date on which the guest is scheduled to arrive and check into the property. X X X X X
Arrival time The time at which the guest is scheduled to arrive and check into the property. X X X X
Check out date The date on which the guest is scheduled to check out and leave the property. X X X X X
Departure time The time at which the guest is scheduled to check out and leave the property. X X X
No. guests The number of guests included in the booking. X X X X X
No. nights The number of nights the guest is scheduled to stay at the property. X X X X X
Nights remaining The number of nights remaining until the guest's scheduled check-out date.
Total payout The total amount paid or to be paid for the booking X X X X X
Booking site The website or platform where the booking was made. X X X X X
Status The current status of the booking, such as confirmed or cancelled. X X X X X
Creation date The date on which the booking was created. X X X X X
Payment due date The date on which payment for the booking is due. X X
Outstanding balance The remaining balance that needs to be paid for the booking. X X
Booking payment status The current status of payment for the booking, such as paid or unpaid X X X
Identity status The status of the guests identity verification. X
Rental agreement status The status of the rental agreement such as signed or not signed. X
Booking Security Deposit Amount Amount of the Booking Security Deposit
Booking Security Deposit Due Date Due Date of the Booking's Security Deposit
Booking Security Deposit Status Status of the Booking's Security Deposit
Booking Cancellation Date The date on which the booking was cancelled. X