Your response rate and response time are directly linked to your search ranking on Airbnb. What does that mean? Simple. You need to respond to all guests and respond fast.
How does the Uplisting Airbnb enquiry auto-responder help?
Auto-respond to all enquiries no matter what time of day, or night. None will be forgotten!
Auto-respond to guest enquiries in seconds. Keep potential guests engaged and keep your listing at the top of their minds.
Responding quickly to enquiries (with a personal message) helps boost conversions to book. Guests appreciate a quick and personal response.
Enable this feature on the Automate screen, here.
Use the toggle to enable (green) or disable (grey) the auto-responder.
Uplisting can respond almost instantly if you like (0-minute time delay), however, some members prefer to delay up to 60 minutes to allow them to respond manually. If you respond manually, the auto-responder will not trigger.
If you respond to the guest enquiry manually, ie. you send a message yourself, the auto-responder will not send a message. This is the desired outcome as you don't want a templated message sending after you have responded yourself.
Updated about 1 year ago