• Booking price changes

  Booking price changes Are booking price updates automatically charged or refunded on Stripe? No. You will need to manually add an additional charge or refund if a booking balance is altered. Please vote on this feature upgrade here if you'd like Uplisting to provide it.Popular

• Direct booking widget

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• How to configure your DNS records

  How to configure your DNS records 📘 Records to add on your DNS You need to add a CNAME Value and name. How to configure your DNS records You need to instruct your domain to point towards the Uplisting direct booking website. This means you need access to your domains DNS records. You don't need to understand in detail what a DNS record is, but do need to know where to configure your DNS records on your domain registrar (eg. godaddy, HostGator, NameCheap). CNAME The CNAME tells yFew readers

• Custom domains

  Custom domains ❗️ It can take up to 24 hours for the SSL Certificate to populate on your domain. During this time you may see an error, or warning when attempting to load the site. If this is still in place after 24 hours please send us a message on customer support. What is a subdomain? A subdomain is an additional part to your main domain name. Subdomains are created to organise and navigate to different sections of your website. You can create multiple subdomains or child domains onFew readers

• Can I add pages to my booking website?

  Does the booking engine come with a CMS?Few readers

• Guest payment links

  Uplisting guest payment links allow you to collect payments for direct bookings you take over the phone, via email, or text, very quickly and easily.Few readers

• How to avoid chargebacks

  How to avoid chargebacks Enable 3D Secure All charges via the Uplisting infrastructure can be 3D Secure. If you haven't implemented 3DS on Stripe, we recommend doing this as it's not possible to file a fraudulent chargeback when the guest paid via 3DS. If you have any questions about enabling 3DS please discuss with Stripe customer support. Fighting a chargeback In terms of fighting this chargeback, typically you'd submit any conversations you had with the guest, the confirmation ofFew readers

• Design and content

  Design and content Home page 👍 The homepage is designed to do two things. First, impress potential guests with a stunning first experience, and secondly, start them on the booking flow why only offering one button to click. Your guest knows what to do next → enter a date range and click search. 1404 If they want, your guest can scroll down to see more information, as shownFew readers

• Introduction to custom domains

  You can use a custom domain on your Direct Booking website. Doing this gives visitors confidence that you are who you say you are.Few readers

• How to update guest credit card information

  How to update guest credit card information 👍 Guests can now update credit card information directly on Uplisting They can do this on the guest booking page. It shows as below: update credit card.png March 2023 Update - Hiding the Credit Card Block Following requests from our customers, we've amended how the Credit Card block is displayed on the booking pFew readers

• How to create your subdomain

  You can personalise the your Direct Booking Engine to use your own logo and subdomain.Few readers

• Promotions

  Promotions screely-1653397830491.png Introduction to promotions Direct booking promotions are a great way to attract guests and boost your bookings. When built into your pricing strategy, they give you the flexibility to offer discounts according to your business needs. In addition, use promotions to track influencer and advertising campaigns. How to create a promotion Go to Direct from the left hand Navigation PanelFew readers

• Listing address

  Listing address 📘 Understandably you may not want to display your full address on your listing. What listing address information is shown on each listing? Only two address lines are shown on each listing. Those are: Street address City How to hide sensitive address information The simplest way to hide sensitive address information is to limit the "street address" input to a vague address (eg. don't share the house number). You can then use the second address line to proFew readers

• Is it possible to use URL parameters to load search results?

  Yes, it is.Few readers

• Introduction to the direct booking engine

  Create booking pages in seconds for guests to book their stays directly.Few readers

• Accept payments via Stripe

  Uplisting direct booking pages take all the hassle out of guest payments by automatically taking payment on your behalf. All you need is a Stripe account.Few readers

• Request to book (disable instant book)

  How to set your direct booking website to request to bookFew readers

• How to upload your own logo

  You can upload your own logo to brand your Direct Booking Engine.Few readers

• Different ways to use and connect the Direct booking engine

  Different ways to use and connect the Direct booking engine There are a couple of ways you can connect to Uplisting's Direct booking website to get the most out of direct bookings. 1. Use our website as it is You can choose to use Uplisting's site as is. You can choose the Uplisting hosted option or your own custom domain.Few readers

• How to set the page title

  How to set the page title What is the page title? A title tag is the HTML element used to specify the title of a webpage. You see the page title in your browser tab for example (image below). 1436 Why is a page title important? Page titles show up on Search engine results pages (SERPs) and when a website is shared on social media. It's often the first thing a potenFew readers

• Upsells

  From early check-ins to late check-outs and custom upsells, you'll have the flexibility to offer tailored experiences to your guests.Few readers

• How to connect with Wix, Squarespace, Wordpress, etc

  Yes, our booking engine works with any website.Few readers

• Requirements to accept bookings

  Requirements to accept bookings All you need is a Stripe account. Don't use Stripe? Let us know.Few readers

• Price and availability settings

  Price and availability settings 📘 What happens if a listing becomes unavailable as a guest is in the process of booking? It's surprisingly common for guests to leave a booking payment page open for hours (if not days!). Not to worry as Uplisting checks a listing is available when the guest enters their credit card information. You don't need to worry about double bookings. Prices and availability are automatically synced from your Uplisting listing, instantly. When a guest selects theirFew readers

• Linking an external website to Uplisting booking payment pages

  You may want to use your own website for most of the guest booking journey. Rather than processing payments yourself, you can direct guests to the Uplisting direct booking payment page.Few readers

• Terms & conditions

  You can add terms and conditions which a guest must confirm before they can confirm their reservation.Few readers

• How to link the logo to another URL

  How to link the logo to another URL Go to the Logo & homepage image section of the Direct booking engine settings 2.Enter the URL you want to direct your guest to when they click on your logo. 2878Few readers

• How to update direct booking prices

  You can edit direct booking prices once they have been created.Few readers

• How to increase the size of your logo

  How to increase the size of your logo Use the recommended dimensions Logos are displayed with a focus on length rather than height. The recommended logo dimension is 720px by 168px. The logo below meets this recommendation. 720 How this logo displays on the website You can see this logo with the recommended dimensions displays prominently and neatly on the direct booking website both on desktop and mobile. 3166 (https:Few readers

• How can I change the domain name for my Uplisting hosted site?

  How can I change the domain name for my Uplisting hosted site? If you need to change the domain name for your Uplisting hosted booking engine, please reach out to support and request this. We'll change it for you. 2038 If you need to change your self hosted domain as well, please fill in his form and it will go straight to our engineers to generate new CNAME aFew readers

• How to refund a direct booking

  How to refund a direct booking Refunding a booking 📘 You can refund a portion or the total amount of a direct booking. Refunding payment does not automatically cancel a booking. How to refund a direct booking The refund payment buttons are displayed on both the booking summary and booking price tabs Click the refund button (if the booking is a split payment booking there will be two buttons, one for each payment) Enter the amount you wish to refund. Uplisting will displayFew readers