• Automate guest access with Uplisting Smart Locks

  Navigate and manage your linked locks effortlessly using the Uplisting Smart Locks dashboard.Popular

• Protect FAQs

  Protect FAQs What happens if I already have bookings prior to enabling the Security Deposit feature? Uplisting will create security deposit links for every relevent booking, but will not send any emails to those guests. If you want to collect security deposits from those guests you can message them the link to pay their security deposit manually. The reason we do not send messages to already existing bookings is that these guests may not be expecting to pay a security deposit. We leFew readers

• Guest identification verification

  Guest identification verification What is guest identity verification? This feature brings the power of Airbnb guest verification, to you. Guest identity verification is an extremely powerful feature. Easily and securely verify your users’ identities and collect identification documentation directly and seamlessly via Uplisting. Verify the authenticity of over 4,000 document types from 100+ countries. Benefits of using Guest Identity Verification Enable a powerful and very user-frFew readers

• Introduction to the Cleaning scheduler

  Introduction to the Cleaning scheduler Video introduction Watch video How does the Cleaning scheduler work? 1. Changeover events are created automatically Every time a booking is imported/synced to, or manually created in Uplisting, a corresponding changeover event is created. 3360 2. Invite one or morFew readers

• Using the Action screen

  The Action screen is like a to do list. Show check-ins, check-outs and changeovers in a list view.Few readers

• eSign rental agreements

  Request your guest eSigns your rental agreement directly on Uplisting. Automatically!Few readers

• Accepting a Team invitation to Uplisting

  Accepting a Team invitation to Uplisting When a primary account owner invites you to join their Uplisting account (for example as a team member, cleaner, property manager, or owner), you will receive an email invitation. Accepting the invitation correctly ensures your account is linked to the primary account owner and that you can access the listings and permissions assigned to you. How the invitation works When you are invited: You will receive an email from Uplisting. The email iFew readers

• Assignment methods

  Automatic or manual assignmentFew readers

• Introduction to Protect

  Background to how this powerful feature works for both you and your guestsFew readers

• Cleaning FAQ's

  Uplisting cleaning FAQ'sFew readers

• How to invite clients

  How to invite clients Invite clients to one or more properties on the teammate page here. For more information check out our Guide on How to Use the Client Management FeatureFew readers

• Revenue & cost attribution settings

  Revenue & cost attribution settings TL;DR Set one attribution type per Client/Owner account. It applies to all properties linked to that client. Statements are monthly and per property. Attribution only determines which bookings are included in each month’s statement (and how much). Three attribution types: Prorated (by nights): splits total booking revenue (and booking‑linked costs) across statements, based on number of nights in each month. CheckFew readers

• Understanding Security Deposit Disputes

  Understanding Security Deposit Disputes When you capture a security deposit through Protect — for example, to cover property damage — the guest has the right to dispute that charge with their bank. This is called a chargeback. Understanding how disputes work will help you prepare evidence, respond effectively, and set realistic expectations. What is a dispute? A dispute (or chargeback) occurs when a cardholder contacts their bank to contest a charge on their statement. The bank reversesFew readers

• How much does Protect cost?

  How much does Protect cost? This feature is an optional add-on. How much does it cost? Automated security deposit pricing Pricing is a flat fee per listing (unit/property). You will only be charged for bookings on listings you activate the security deposit on. You can enable/disable anytime. Pricing table These are the prices for our most common currencies. Other currencies will default to USD, however, Uplisting will convert to whatever currency you have subscribed with.Few readers

• Upsell's Feature FAQ

  Common Questions for Our Beta Users Regarding the Upsells FeatureFew readers

• Users

  Invite other users to help manage your operations and invite owners to access their propertiesFew readers

• Create mid-stay or ad hoc cleaning tasks

  Create mid-stay or ad hoc cleaning tasks Currently, you can't create a changeover event on an ad hoc basis. However, there is a workaround and that is to create a 'dummy' booking to in turn create a changeover task. The screenshot below shows how this looks on your Uplisting calendar. We have had feedback that members would prefer a better solution. Please vote and leave your comments on the feature request board, here. (https://files.readFew readers

• How to refund the security deposit

  How to refund the security deposit For security deposits, Uplisting can pre-authorise or take the full payment. This is based on whether the booking was pre-authorised successfully or not. Uplisting takes a hold (pre-auth) for all bookings If the booking is 4 days or longer, Uplisting attempts to re-auth on day 4 (before the hold expires). If successful, repeat every 4 days. If unsuccessful, take full payment. How does Pre-authorisation work? All bookings are pre-authorised. IfFew readers

• The guest experience

  This section explains how the security deposit works from a guest’s point of view. The experience may vary depending on how payments are set up for Booking.com (BDC) reservations.Few readers

• Client (owner) management

  Client (owner) management Uplisting's client management feature streamlines communication and collaboration between you and your property owner clients. By providing property owners and investors with secure, real-time access to their properties' performance data, booking information, and availability calendar on Uplisting, this feature empowers them to make informed decisions and stay informed about their investments. As a result, you can reduce the time spent on sending updates and reports,Few readers

• How to use the Client Management Feature

  The Client Management feature in Uplisting allows you to easily manage your clients and grant them access to monitor their properties. With granular access settings, you can provide specific functionalities to your clients.Few readers

• Client Statements

  Report your Management Fees, Customized payout details, Expenses and Taxes quickly and easily with Client Statements.Few readers

• Protect - Security deposits

  Peace of mind with Automated Security Deposit collection for Booking.com, Vrbo and direct bookingsFew readers

• Client Statement FAQs

  Client Statement FAQs What’s the difference between an Invoice and a Payout statement? Invoice: Only shows the PM’s fees and any manually added property expenses Most commonly used when the owner is paid directly by the OTA, so the PM needs to invoice the client for management fees and expenses Payout: Shows all revenue, OTA channel fees, and expenses, ending with the payout amount Most commonly used when the PM manages everything, receives the booking revenue from theFew readers

• How does Uplisting work for cleaning teams?

  What do cleaners have access to, and how can cleaners use Uplisting to manage changeoversFew readers

• How much do the Client Management features cost?

  Depending on your requirement you can either use Client Management on its own to provide granular Owner access or also include Client Statements.Few readers

• Booking site specific rental agreements

  You can create booking site-specific rental agreements using custom message tags.Few readers

• Custom management fees

  Automatically calculate your management fees for each booking. Make accounting a little easier!Few readers

• How to migrate from old owner access

  This guide explains how to migrate from the old owner access feature to the much more feature rich Client management feature.Few readers

• Automated guest access with RemoteLock

  Uplisting partners with RemoteLock to automate guest access with unique lock codesFew readers