Widgets: WhatsApp & Twitter Feed

Widgets: WhatsApp

Widget Categories: Social

The WhatsApp widget enables visitors to get in touch with site owners quickly and easily, especially

on mobile. Opportunities for engagement and conversion will increase, making it easier to convert

anonymous site visitors into real customers.

When site visitors click the WhatsApp button, the chat opens in desktop if the desktop app is installed. If

only the web app is installed, the user is prompted to use the web app or log in.

📘
NOTE
* Make sure the phone number you add has a WhatsApp account associated with it.
* If a site visitor does not have WhatsApp installed on their device, they will be
directed to WhatsApp’s installation flow.
* If a user clicks on the widget from an iOS tablet, they will be directed to a WhatsApp
page that directs them to download the app on desktop or mobile.
For information on adding widgets, see Add Widgets
Fore more information on widgets and the widgets library, see Widgets: Library and Overview

Content Editor

The option to access the content editor is available in the floating menu. Click the element

to open the floating menu, then click the option for the content editor.

1. Enter your WhatsApp phone number. Make sure the number has only digits and includes the

country code.

Note

Site visitors will be able to see the phone number.

2. (Optional) Type a default message. This is a message you will receive when your site visitors reach

out. Visitors may edit this message.

3. Type Alt Text for the widget.

Design Editor

To access the design editor, select Edit Design from the floating menu to open the design panel. Click the element to open the floating menu, then click the option to edit design.

To make the widget a floating widget, enable the Floating toggle, and select a position for the widget.

To display the floating button on the current page only, enable the Show on this page only toggle.

For information about design options that are not specific to this widget (for example, layout, style, or

spacing), see Widget Design

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Widgets: Twitter Feed

Widget Categories: Social

The X (Twitter) feed widget connects with your X (Twitter) account and automatically displays new

messages on your site every time you tweet. Social media is a great way for customers to keep

updated with your business.

📘
NOTE
* Be sure to connect your business X (Twitter) account and not your personal X
(Twitter) account.
* Only feeds of public accounts will appear. Feeds of private accounts will only appear
if the site visitor is signed in to X (Twitter) on a different tab of the browser.
* Due to changes on the X (Twitter) platform, the widget may not function as expected.
If this occurs, the recommended solution is to embed the feed using X's provided
code using the HTML widget.
* X resources:
* Generate the code here: publish.twitter.com/#
* Additional information: How to embed a timeline

Content Editor

The option to access the content editor is available in the floating menu. Click the element

to open the floating menu, then click the option for the content editor.

1. To connect to your account, type your X (Twitter) user name.
2. Select the type of X (Twitter) Feed from the drop-down.
3. To display the header and footer, click the Show header and footer toggle.

Design Editor

To access the design editor, select Edit Design from the floating menu to open the design panel. Click the element to open the floating menu, then click the option to edit design.

Select the Number of tweets to display from the drop-down.

For information about design options that are not specific to this widget (for example, layout, style, or

spacing), see Widget Design

Updated on: 12/05/2026