> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://support.uplisting.io/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Widgets: WhatsApp & Twitter Feed (X)

# Widgets: WhatsApp & Twitter Feed (X)

## Widgets: WhatsApp

**Widget Categories:** Social

The WhatsApp widget enables visitors to get in touch with site owners quickly and easily, especially
on mobile. Opportunities for engagement and conversion will increase, making it easier to convert
anonymous site visitors into real customers.

When site visitors click the WhatsApp button, the chat opens in desktop if the desktop app is installed. If
only the web app is installed, the user is prompted to use the web app or log in.

> **📘**
> **NOTE**
> * Make sure the phone number you add has a WhatsApp account associated with it.
> * If a site visitor does not have WhatsApp installed on their device, they will be
> directed to WhatsApp’s installation flow.
> * If a user clicks on the widget from an iOS tablet, they will be directed to a WhatsApp
> page that directs them to download the app on desktop or mobile.
> For information on adding widgets, see [*Add Widgets*](https://uplisting.crisp.help/en/article/widgets-library-and-overview-1918cmc/)
> Fore more information on widgets and the widgets library, see [Widgets: Library and Overview](https://uplisting.crisp.help/en/article/widgets-library-and-overview-1918cmc/)

### Content Editor

The option to access the content editor is available in the floating menu. Click the element
to open the floating menu, then click the option for the content editor.

1. Enter your WhatsApp phone number. Make sure the number has only digits and includes the
   country code.
   Note
   Site visitors will be able to see the phone number.
2. (Optional) Type a default message. This is a message you will receive when your site visitors reach
   out. Visitors may edit this message.
3. Type Alt Text for the widget.

### Design Editor

To access the design editor, select *Edit Design* from the floating menu to open the design panel. Click the element to open the floating menu, then click the option to edit design.

To make the widget a floating widget, enable the Floating toggle, and select a position for the widget.

To display the floating button on the current page only, enable the Show on this page only toggle.

For information about design options that are not specific to this widget (for example, layout, style, or
spacing), see [Widget Design](https://uplisting.crisp.help/en/article/edit-widget-content-and-design-zxjgfj/)

***

## Widgets: Twitter Feed (X)

**Widget Categories:** Social

The X (Twitter) feed widget connects with your X (Twitter) account and automatically displays new
messages on your site every time you tweet. Social media is a great way for customers to keep
updated with your business.

> **📘**
> **NOTE**
> * Be sure to connect your business X (Twitter) account and not your personal X
> (Twitter) account.
> * Only feeds of public accounts will appear. Feeds of private accounts will only appear
> if the site visitor is signed in to X (Twitter) on a different tab of the browser.
> * Due to changes on the X (Twitter) platform, the widget may not function as expected.
> If this occurs, the recommended solution is to embed the feed using X's provided
> code using the HTML widget.
> * X resources:
> * Generate the code here: [publish.twitter.com/#](https://publish.twitter.com/#)
> * Additional information: [How to embed a timeline](https://help.x.com/en/using-x/embed-x-feed)

### Content Editor

The option to access the content editor is available in the floating menu. Click the element
to open the floating menu, then click the option for the content editor.

1. To connect to your account, type your X (Twitter) user name.
2. Select the type of X (Twitter) Feed from the drop-down.
3. To display the header and footer, click the Show header and footer toggle.

### Design Editor

To access the design editor, select *Edit Design* from the floating menu to open the design panel. Click the element to open the floating menu, then click the option to edit design.

Select the Number of tweets to display from the drop-down.

For information about design options that are not specific to this widget (for example, layout, style, or
spacing), see [Widget Design](https://uplisting.crisp.help/en/article/edit-widget-content-and-design-zxjgfj/)