> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://support.uplisting.io/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Missing guest messages

# Missing guest messages

Reasons why you may be missing Booking.com guest messages

# Guest messaged before being logged in or without a Booking.com account

This is clearly an oversight on Booking.com's behalf, however, this is a scenario where guest messages may not appear on your Uplisting message thread.

Booking.com assure us this issue will be resolved soon.

![876](https://files.readme.io/5555c6b-Screenshot_2021-07-30_at_08.50.44.png "Screenshot 2021-07-30 at 08.50.44.png")