> ## Knowledge Base Index > Fetch the complete knowledge base index at: https://support.uplisting.io/sitemap.xml > Use this file to discover available pages before exploring further. > Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash). # How to connect to Vrbo # How to connect to Vrbo ## Introduction to connecting to VRBO Vrbo works a little differently to Booking.com and Airbnb; Uplisting will create your listings for you. This saves you a lot of time, but it also means you need to have your listing content ready to go (Uplisting handles most of this automatically). This is great as it saves you lots of time, however, this also means you need to ensure you have your listing content ready to go (Uplisting does most of this for you automatically). If you already have VRBO listings, the VRBO team can link them for you. Take note of your property (or unit) ID. ## How to publish your listing on VRBO 1. **Go to the Booking Sites tab and find Vrbo to begin the connection** On your Uplisting calendar, open the listing you want to connect to VRBO, select the **Booking Sites** tab, then find the **Vrbo (API/XML)** option, and click **Connect** || **If you are seeing a "Settings" button instead of "Connect",** that means you've already completed steps 2 and 3. Click on the ''**Settings''** button and jump to step 4 ![](https://storage.crisp.chat/users/helpdesk/website/-/1/b/e/b/1beb313cc044d100/image_9gnpbj.png) 2. **Enter your company name (only asked once)** When connecting your first listing, you'll be asked to enter your business name. This should be a recognisable name as VRBO will use this to identify you and your listings. The name must: * Contain letters **only** (no spaces, numbers, or special characters) ![](https://storage.crisp.chat/users/helpdesk/website/-/1/b/e/b/1beb313cc044d100/image_17fca8t.png) 3. **Check if your listing is publishable** Once done click on the "**Next: Check if listing is publishable**" button. This opens a checklist of requirements you must meet before your listing can go live on Vrbo (HomeAway). ![](https://storage.crisp.chat/users/helpdesk/website/-/1/b/e/b/1beb313cc044d100/image_1y0hj59.png) **3a. Review the requirements checklist** * If you do not have all the relevant information, Uplisting will indicate which listing information you need to provide before you can publish. * ❌ **Red X** = requirement not met. Click it to jump straight to the relevant page in Uplisting and fix it. * ✅ **Green check** = requirement met. ||| You can't continue until all these requirements have a green check mark ✅. ![](https://storage.crisp.chat/users/helpdesk/website/-/1/b/e/b/1beb313cc044d100/image_5yrsps.png) 4. **Publish your listing** If you have provided all the necessary information, you will be able to publish your listing * Click on the **''Next: Publish listing" button,** to publish the listing to VRBO . This button stays greyed out and unclickable until every requirement above is met. | Make sure to check your taxes and fees (eg. cleaning fee). You should also upload your own rental agreement and check your cancellation policy (Uplisting provides a very basic default rental agreement and sets your cancellation policy to strict). ![](https://storage.crisp.chat/users/helpdesk/website/-/1/b/e/b/1beb313cc044d100/image_13kgn8v.png) 5. **Submit your information with VRBO** --- **5a. If you already have a VRBO account, follow this guide:** [Follow this guide if](https://uplisting.crisp.help/en/article/how-to-connect-if-you-already-have-a-vrbo-account-vrbo-homeaway-1t8j7t1/) you already have a VRBO account --- **5b. If you are new to VRBO follow these steps** If this is your first listing, then click on one of the forms below based on the location of the listings. Ensure that you select the correct language and currency as indicated as per the form that you select. · **Vrbo USA** [www.vrbo.com/p/onboard](http://www.vrbo.com/p/onboard) (Must have language in **English** and currency **USD**) · **Abritel** [www.abritel.fr/p/onboard](http://www.abritel.fr/p/onboard) (Must have language in **French** and currency **EUR**) · **Vrbo UK** [https://www.vrbo.com/en-gb/p/onboard](https://www.vrbo.com/en-gb/p/onboard) (Must have language in **English** and currency **EUR** or **GPB**) · **Vrbo IT** [https://www.vrbo.com/it-it/p/onboard](https://www.vrbo.com/it-it/p/onboard) (Must have language in **Italian** and currency **EUR**) · **Vrbo PT** [https://www.vrbo.com/pt-pt/p/onboard](https://www.vrbo.com/pt-pt/p/onboard) (Must have language in **Portuguese** and currency **EUR**) · **Vrbo ES** [https://www.vrbo.com/es-es/p/onboard](https://www.vrbo.com/es-es/p/onboard) (Must have language in **Spanish** and currency **EUR**) · **FeWo-direkt** [www.fewo-direkt.de/p/onboard](http://www.fewo-direkt.de/p/onboard) (Must have language in **German** and currency **EUR**) · **Staz** [https://www.vrbo.com/en-au/p/onboard](https://www.vrbo.com/en-au/p/onboard) (Must have language in **English** and currency **AUD**) * Once you've clicked on one of the forms above a VRBO page will load. * VRBO will ask you some questions, just click through as needed (examples below) and submit on the final form. Uplisting's software information will be prefilled for you. > 🚧 Choose the language you need in the top right corner in Vrbo > To be directed to the correct Vrbo Support Country with the correct language and currency you need to set the language from the top right hand corner of the first Vrbo page you come to. * Select the right language and complete the prompts as needed ![Select the right language](https://files.readme.io/226a0f2-vrbo_language_check.png) * **Now** you can click the "Yes" button as shown below: Answer Yes or No as needed ![Answer Yes or No as needed.](https://files.readme.io/6be0e53-VRBO_Form_2.png) You'll also be asked for your Name, Email, and preferred Currency. Once you're through the form and it's submitted you'll need to work with VRBO to get your listings live. This is VRBO's advice: * **Submit the form provided above.**VRBO will then contact you to set your account and listing preferences so you can begin the activation process. You will need to know your **Advertiser ID** (shown in Step 4's image). * **Review the activation process with a Pre-implementation Specialist.**A Pre-implementation Specialist will contact you to confirm that your account is ready and set an appointment for your activation project. * **Begin your project after an Implementation Specialist contacts you.**When it is time for your appointment, an Implementation Specialist will contact you to begin your project. If you already have VRBO listings - they will send a Mapping Spreadsheet to you that enables you to associate Uplisting property IDs with VRBO listings that you have already published. To find your property IDs within Uplisting, go to **Listing** > **Booking sites > VRBO (API/XML) > Settings.** Here you’ll see your VRBO Unit (property) ID. ## GST Changes for Australia and New Zealand Hosts (effective 1 August 2025) Vrbo is making changes to its legal entities for Stayz (Australia) and Bookabach (New Zealand) effective **1 August 2025**. If you are GST-registered in either country, you must update your GST ID in the Vrbo dashboard to ensure correct invoicing. ### What is changing? * Bookings with travel dates from **1 August 2025** onwards will be impacted. The first invoice reflecting these changes will be issued in mid-September 2025. * From mid-September 2025, Vrbo will no longer charge GST on its commission to GST-registered partners. Instead, the new commission rates will be: * **12% in Australia** (previously 13.2%) * **12% in New Zealand** (previously 13.8%) * These changes may allow you to decrease your commission or markup, making your listings more competitive across Expedia Group sites (Vrbo, Stayz, Bookabach, Expedia, Wotif, etc.). ### Action required for GST-registered partners If you are GST-registered, you must enter your GST ID before these changes take effect: 1. Log in to your Vrbo dashboard. 2. Click the **profile icon** in the top navigation bar, then select **Account settings**. ![](https://files.readme.io/ae7e2dc5121bd0f4c57eb675fbf7e92bb9dab51fb5c5826de6331bd015a64706-image.png) 3. In the **Tax identification** section, select **Yes** for *"Do you have a GST ID?"*. 4. Enter your GST ID in the field provided. ![](https://files.readme.io/cd34bcc8dca3efb91ff3977b7ab790eb6d482896a3793bcba51f1b894bdde273-image.png) 5. Save your changes. If you **do not** enter your GST ID, standard GST-inclusive commission rates may continue to apply. For more information, please see Vrbo’s published legal update [here](https://www.vrbo.com/en-au/help/articles/legal-entity-changes-APAC). # FAQs **Q. My listing shows as unpublishable — what do I do?** Uplisting will list which requirements are still missing (e.g. Listing basics, taxes, cancellation policy). Click any item to jump to that screen and fix it — you can't publish until all requirements show green. **Q. I already have Vrbo listings — how do I link them instead of creating new ones?** Follow [this guide](https://uplisting.crisp.help/en/article/how-to-connect-if-you-already-have-a-vrbo-account-vrbo-homeaway-1t8j7t1/) instead of the standard onboarding steps. Vrbo's Implementation Specialist will also send you a Mapping Spreadsheet to match your existing listings to your Uplisting property IDs. **Q. Where do I find my Vrbo property/unit ID in Uplisting?** Go to **Listing > Booking sites > VRBO (API/XML) > Settings**. **Q. How long does it take to go live on Vrbo?** After submitting the onboarding form, you'll go through a Pre-implementation Specialist call, then an Implementation Specialist appointment. Timing depends on Vrbo's availability, not Uplisting.