> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://support.uplisting.io/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How to avoid chargebacks

# How to avoid chargebacks

## Enable 3D Secure

All charges via the Uplisting infrastructure can be 3D Secure. If you haven't implemented 3DS on Stripe, we recommend doing this as it's not possible to file a fraudulent chargeback when the guest paid via 3DS. If you have any questions about enabling 3DS please discuss with Stripe customer support.

## Fighting a chargeback

In terms of fighting this chargeback, typically you'd submit any conversations you had with the guest, the confirmation of the booking showing the timestamp and any signed agreements (you can use our eSign feature to collect signed agreements).