> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://support.uplisting.io/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Guest Verification Flow

# Guest Verification Flow

## Guest Experience

For confirmed bookings, when a guest opens their Uplisting booking page, they will see a prompt similar to:

'*Before your stay, you'll need to complete a quick and secure ID verification and either provide a refundable security deposit or choose a non-refundable waiver.*'

![](https://files.readme.io/7d2e539ed49a8761bf2347ef358202b45c0226c5a48222892bd97ee43035ca90-image.png)

> **📘**
> **NOTE**:
> * Only **confirmed** bookings will display the Safeguest verification module on Uplisting's guest booking page
> * Pending bookings will **not** show this section.

The guest will then:

1. Click **Submit ID and payment information**
2. Be redirected to Safeguest
3. Complete identity verification steps
4. They'll also be required to select either the Safeguest refundable deposit or the non-refundable waiver
5. Finish verification

Once completed, check-in details become visible.

> **📘**
> NOTE:
> Until the guest completes the verification on Safeguest, check-in details such property address , door codes, wifi details, host contact details and guest details will appear blurred or hidden on the verification flow on Safeguest

![](https://files.readme.io/ca927865a3c4386c8435b5af40306cfe9eed8615f83235a6622df8b2fbe172e4-image.png)

## Viewing the Safeguest Verification Link

Hosts can preview the guest verification experience.

Steps:

1. Open the booking in your Uplisting calendar

2. Go to the **Booking Summary**  tab

3. Locate the 'Safeguest Verification Link'.

4. Click the Verification link. This will redirect you to the guest booking page.

![](https://files.readme.io/73965236432279385a4fd98a05e0f61f232de67e3b6907a792d25c6f3290f4ea-image.png)