> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://support.uplisting.io/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Connecting & Enabling Safeguest

# Connecting & Enabling Safeguest

# Prerequisites

Before enabling Safeguest, make sure the following requirements are met.

### 1. Listing Currency

Your listing currency on Uplisting must be set to **GBP, AUD or USD**. Listing → Pricing → Base pricing → Currency  → Save base currency

If the listing currency is **not** one of the above currencies, the Safeguest option will not appear.

![](https://storage.crisp.chat/users/helpdesk/website/-/1/b/e/b/1beb313cc044d100/image_943fos.png)


### 2. Base Rates

Base rates must be added before you can change the listing currency: Listing → Pricing → Base pricing → Base rates → Save base pricing

![](https://storage.crisp.chat/users/helpdesk/website/-/1/b/e/b/1beb313cc044d100/image_xk1xan.png)




# Connecting Safeguest

To activate Safeguest:

1. Go to Automate → Identity & Deposits  on [this page:](https://app.uplisting.io/automate/identity-and-deposits)

2. Click **Sign up for Safeguest**

3. Safeguest will send instructions to complete the connection to the email you have signed up with.

![](https://files.readme.io/a6fd035d343b132d9793497e633d9d1aa417024245ae412ae984a41c0db40080-image.png)

4. You will see the following status during the Sign-up process:

* **Pending - Follow instructions from Safeguest to complete the connection.** An email with instructions on how to complete the Safeguest sign-up process will be sent to the email address you used to register.

![](https://files.readme.io/2e0c08187990569e2c12a0c1b5e6897f1c516e3214f886c2fc494c3c5f3b1b64-image.png)

* **Connected**: Once the connection is completed, the status will change to connected. This means Safeguest is successfully connected to your Uplisting account.

![](https://files.readme.io/80bc32600e0e1cf77401ca05698f9458dc54b9c18d47f63d0ca1b89cac9558d1-image.png)

# Enabling Safeguest on Listings

> **📘**
> NOTE:
> Safeguest can **only** be enabled when Uplisting Guest Identity is disabled.
> ![](https://files.readme.io/a760ca85dc2082174073c7accb1d4fa285cdb83f07df2d5d73278d0d55b4b121-image.png)

Safeguest can be enabled:

* For one or more listings
* For one or more booking channels:

![](https://files.readme.io/7f6d78593343856e4249eaf6ad6b4622bb6f7127999e662b799edc03d525f679-image.png)

When Safeguest is enabled:

* Uplisting Guest Identity should be disabled
* Uplisting Protect (Security Deposit) should be disabled

You **cannot** use Safeguest and Uplisting Guest Identity or Protect at the same time.

![](https://files.readme.io/09132582d2007d7028ad6979c8199adcdd388b9c2bb40e1ad8697a6814e85a86-image.png)