> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://support.uplisting.io/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Chat Integration

# Chat Integration

## Adding a Chat Integration to the Website Builder

You can add a chat integration to your website builder to allow guests to easily get in touch.

### Access the Website Builder

1. Go to: [https://app.uplisting.io/direct/link](https://app.uplisting.io/direct/link)
2. Click **Log in to website builder**
3. From your dashboard, navigate to:\
   **Site Overview → Overview → Edit Site**

![](https://files.readme.io/cee975033b89cd63ec79c1ea7e62be7b9cfab4de510f5027bc86269ff5b9c7f6-image.png)

### Install a Chat App

1. In the site editor's left panel, click **More → My Apps** . This will open the app marketplace.

![](https://files.readme.io/09ab189fd91409c7641affb1298d0ee0514d41b2189c1db9fc97b8d66c227ea3-image.png)

2. From here, you can:

* Select the **Communication** category to browse the list of chat apps
* You can also search a specific chat app by entering its name in the  **Search for an app or category** bar

![](https://files.readme.io/a5445dbdf47130e5d4f13d95ea4efbc7b9070fc98d7f52b3b0933e1aaaa7f6df-image.png)

3. Select your preferred app
4. Click the  **+ Install** button and follow the on-screen steps to complete installation. Once installed, the chat widget will typically appear on your website.

![](https://files.readme.io/a1600a5006bc681a392f5c557040568cfb5511f348b06b37dba92e83eb722af5-image.png)

## Adding Intercom Messenger (Workaround)

Intercom is **not** currently available in the website builder app marketplace, but it can be added using a custom code snippet.

### Prerequisites

* Ensure you have an active Intercom account (trial or subscription)
* Retrieve your Intercom Messenger code snippet:\
  [https://www.intercom.com/help/en/articles/168-install-intercom-for-users-on-web](https://www.intercom.com/help/en/articles/168-install-intercom-for-users-on-web)

### Installing Intercom Messenger

1. Copy the Intercom **code snippet** from Intercom
2. In the website editor within your Uplisting account, go to:\
   **More → Settings → Head HTML → Body End HTML**

![](https://files.readme.io/5e9541e2c48dce07b26340bc66d8c9b9f6a3fad2ecfb27af6a92b87322f381f3-image.png)

3. Paste the code snippet into the **Body End HTML** section
4. Click **Save**

Once added, the Intercom Messenger will appear on your website.