> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://support.uplisting.io/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Average Scores and Components

# Average Scores and Components

This gives you a clear breakdown of your Airbnb review performance across the six key quality components that matter most to guests and to Airbnb. Each component is scored from 0 to 5, based on guest review data from Airbnb.

The scores help you quickly spot strengths and identify areas that may need attention.

![](https://files.readme.io/b435fae7030c9084474e016d69506fdb1846be0ee9660f78afef5d12b7a22ec8-image.png)

# What metrics are included?

The metrics below are graded on a scale of 1 to 5:

* Cleanliness–How clean guests found your property
* Accuracy–How accurately your listing matches the real experience
* Communication–How responsive and helpful you were before and during the stay
* Check-in–How smooth and easy the arrival process was
* Location–How guests rated the location of your property
* Value–Whether guests felt the stay was worth the price

### Using the Lookback Filter

The **Lookback** filter allows you to choose how far back you’d like the data to be pulled from. This flexibility helps you: track recent improvements, measure the impact of operational changes, prepare for Superhost evaluations, and monitor seasonal performance trends.

For example:

Select 3 months to see recent performance only                                                                                                                  Select 6 months for a broader trend view                                                                                                                       Choose a longer period to analyse historical performance                                                                                                         Or select '**All time**' to view data up to the current period, to include your most recent reviews

![](https://files.readme.io/4ee877d70a1f8e5f301d859c868836218fbc35ce75ba478b5bb1cb3534e0f7d1-image.png)